Live Monitoring

The monitoring section gives you real-time visibility into Agent Assist operations. Track active conversations, inspect individual events, and verify that the underlying messaging infrastructure is healthy.

Capabilities

Capability	Description
Active conversation tracking	See which agents are currently receiving assist suggestions.
Event inspection	View the real-time stream of recognition results, RAG queries, and suggestions.
Pub/Sub health	Confirm that event delivery between services is operating normally.

Sub-Pages

Page	Description
Active Conversations	View all in-progress assist sessions with agent details, duration, and query counts.
Event Inspector	Browse the live event stream, filter by type, and review PII-redacted event payloads.

TIP

Live monitoring data refreshes automatically. No manual refresh is needed to see new conversations or events.